It takes about 20 seconds to call someone and say your vehicle is finished, or your vehicle won't be finished until ...... BUT DON'T
LIE ABOUT IT!
My bf william took his 90 cougar xr7 supercharged in to the service dep. And spent over $1, 000 to get the front end fixed. After quite a few days and a few phone calls later they had told us it was ready. He went and picked it up and drove back home. The next time he drove it out he heard a popping noise from the front and uebelhors called to check and see how it was driving. He had told them that he had noticed some antifreeze leaks in his parking space and had a date to bring it back in. The notified him that there was a radiator leak and the water pump had gone out, charged him 35 dollars for them to check the work they had done to his car and grease two small parts that they figured was making the popping noise. We haven't had an issue with the radiator before he took it into uebelhors and he suspects that there was some fowl play just so he would have to bring it back in and spend more money. Smh. Wont be reffering anyone here.
Great Experience! Could not have been made any easier. Jordan and Dan were great to work with.
My 2016 Silverado 1500 was towed in Wednesday 3/29/17 with a dead battery. No one called me 3/30 to update me. I was unable to contact anyone. I was put on hold several times for long periods of time. I stopped by the Dealer around 8:30 pm on 3/30 and found the vehicle setting outside. I started it with my extra key. The battery had been replaced. No one called me 3/31 and again I was put on hold. My truck was there over the weekend. Monday morning I contacted Chevrolet Customer Service. Chevrolet Customer Service tried calling and could not get through. They were also put on hold. THE CHEVROLET CUSTOMER SERVICE REP SAID "IT'S OBVIOUS THAT THE DEALERSHIP HAS ISSUES!" Later the service advisor called and LIED about what happened. He didn't know I stopped by on 3/30. His story was "it took them all day Thursday to write it up, all day Friday to replace the battery and for no reason they decided to keep it over the weekend, but it's Monday now and your truck is ready to be picked up". I HAVE NO TRUST IN THE SERVICE DEPARTMENT AFTER BEING LIED TO!!!
Was getting ready to by a new truck. The salesman was supposed to call me back in about 5 minutes. He never called so I thought they didn't need my business, so I WENT somewhere else. Won't ever go back.
This place is Great! If you are in the market for a new vehicle, ask for Jordan Hochgesang! He is very Knowledgeable and Helpful! Best buying experience we have ever had! He even took the time to explain how everything worked on my new vehicle! 5 stars for sure!
Would recommend for that is looking for a car or truck to check them out. You will be glad you did!!
Uebelhor And Sons Chevrolet Cadillac is a US Car Dealer based in Jasper, Indiana. Uebelhor And Sons Chevrolet Cadillac is located at 972 Wernsing Rd, Jasper, IN 47547, USA.
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