Impressive Renovations...always clean .. always friendly. Good rates ..lovely pool.. best around. Personable employees at all levels, Good breakfast with attendants in service re-supplying and cleaning as people came.
This is the best hotel on the whole area. The staff is extremely friendly and very nice. This hotel is brand new and we really loved it. We are going to come back here every chance we get.
Clean hotel that has recently been remodeled. I needed a hotel where I felt safe for one night while traveling for work. The pool looked nice and breakfast the next morning was great.
After posting this review, someone from the hotel called and apologized which I really appreciate. The staff are very nice. I can't in good conscience give it a very high rating but I will give an extra star for customer service.
My air conditioning unit cycled on and off every 2-3 minutes but my room was still way too hot. The hotel smells bad at the back entrance. There is no elevator which sucks with a large suitcase. My TV remote didn't work. I'm not sure why Best Westerns in general think conditioning shampoo is a thing people want. It is not 1980 anymore. The breakfast was fine but I usually don't expect a lot so that wouldn't have made me dislike the hotel. The only positive is the check in staff member was very nice and friendly and the rooms have a mini fridge.
Edit*
Helpful staff, clean and cozy environment, the shop located in the front lobby had a wide variety of useful items. Pool area was clean and had soft rock music playing through speaker system. I enjoyed my stay.
Surestay Plus Hotel By Best Western Jasper is a US Lodging based in Jasper, Indiana. Surestay Plus Hotel By Best Western Jasper is located at 951 Wernsing Rd, Jasper, IN 47546, USA.
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